In-home fall & wellbeing monitoring · Australia
The quiet way to know they're safe at home.
A small sensor watches for a fall, and for the shape of a normal day. If something isn't right, your phone knows. There's nothing to wear, nothing to charge, and no camera or recording.
It should protect their dignity as much as their safety. So it doesn't watch them; it watches for the day going wrong.
No pendant. No camera. A real person sets it up and looks after it.
Why quiet matters
A pendant alarm only helps if it's actually being worn.
Too often it's taken off, left on the charger, or never pressed, at the exact moment it's needed most. quietcare asks nothing of the person it protects.
The pendant alarm the old way
- Only helps if it's worn, charged, and pressed.
- Around the neck, a daily reminder of frailty.
- If they can't reach or press it, nothing happens.
- Does one thing, and only when asked.
quietcare the quiet way
- Works on its own, from the wall, with nothing to wear.
- Out of sight and out of mind, until it matters.
- Senses a fall on its own, and a day that stops moving.
- Learns their normal, and tells you when it changes.
What it actually watches
It gets to know what an ordinary day looks like.
A small sensor, high on the wall, learns the ordinary rhythm of the home, and notices when it breaks.
Morning
Up and about. The day has started the way it usually does.
Through the day
Movement in the kitchen, the hall, the lounge: the ordinary shape of being home.
Overnight
Settled and still, but present and breathing, not the stillness of a fall.
When it's not right
A fall, or a morning that never starts. Your nominated phones get a message, sent by us and not a call centre.
Plainly, and honestly
What it pays attention to, and what it never does.
What it senses
- A fall, told apart from sitting or lying down.
- Presence and gentle movement, so you know someone is up and about.
- The rhythm of a normal day, and when it breaks.
- Stillness at rest that's settled, not a collapse.
What it never does
- No camera. No lens. No image, ever.
- No microphone. It doesn't listen.
- Nothing to wear, charge, or remember.
- Nothing recorded, sold, or shared with anyone.
The cost, honestly
Often funded, not paid out of pocket.
For many families the sensor, the install and the monitoring are covered. Support at Home (from 1 November 2025) and NDIS Assistive Technology both fund in-home safety technology, depending on assessment. We'll help you and your OT or plan manager work out what applies before anyone commits to anything.
Where the line is
A safety aid, not a medical alarm.
No system catches every fall, and we won't tell you one does. Alerts go to your family, not to a 24/7 dispatch centre, unless you arrange that separately. In an emergency, always call 000. quietcare sits behind that: a quiet second set of eyes for the ordinary days, and the ones that aren't.
Where this comes from
The primary sources behind the above, so you can check any of it yourself rather than take our word for it:
- My Aged Care, the Australian Government's entry point for aged care assessment and services.
- My Aged Care: Support at Home, the official program page for how that funding is arranged.
- healthdirect: falls, government funded health information written for older people and their families.
- Aged Care Quality and Safety Commission, the national regulator for aged care services in Australia.
Questions families ask
The things you'd want to know first.
Does Mum or Dad have to wear anything?
No. The sensor sits on the wall, about the size of a smoke alarm. There's nothing to wear, charge or remember, which is the whole point.
Is there a camera or microphone in it?
No camera, no lens, no microphone. It uses radar-style sensing to tell ordinary movement apart from a fall. It senses motion and posture, never images or sound, and nothing is recorded.
Who gets the alert?
The family phones you nominate. Alerts come to you, not to a call centre, unless you specifically arrange monitored dispatch as well.
What if the home doesn't have good wifi?
It doesn't rely on good home wifi. We can set it up to send alerts over the mobile network, so it works in homes where the internet is patchy or there's none at all.
Can this be funded?
Often, yes. Support at Home and NDIS Assistive Technology can cover in-home safety technology depending on assessment. We'll help you check eligibility with your OT or plan manager before you commit to anything.
Is it a medical device?
No. quietcare is a safety and wellbeing aid, not a medical alarm, and we don't make clinical claims. No system catches every fall. In an emergency, always call 000.
Tell us about the home, and the worry.
A few lines is enough to start: who lives there, and what's on your mind. We'll come back with sensible options and, if it helps, what funding might cover. No pressure, no call centre.